John Hinde

Improved Efficiency and Territory Management The John Hinde Group specialises in providing global tourist, gift and novelty solutions direct to retailers, wholesale distributors, importers and leading parks & attractions around the world. Their clients include many of the world's leading names in both retailing and the leisure business. The company provides a total design solution from concept to sourcing and delivery, a one-stop shop for all your needs.

To cover their territory more efficiently and give their sales team a tool to help them manage their customer base. They also wanted to know how long sales calls were taking and the ratio of new business calls versus account management.

FleetMatics reports have proved invaluable. The sales team can run their own weekly/monthly reports on customers they have visited. They can see how efficiently they are managing their territory, which improves their productivity and reduces fuel costs.

“More sales calls means more revenue, it’s that simple. We pride ourselves on customer service and that has also improved since installing FleetMatics.”
- Dermot Caffrey